Contact My Face Notes

Email support

Contact support@myfacenotes.com for help with My Face Notes. The service is operated by TangChaoDi, an individual based in China.

Report and technical questions

Describe what you were trying to do, what happened and any error message you saw. Include your browser and device type if relevant. Avoid attaching a face photo or a full report unless it is necessary to explain the issue.

Purchases and refund requests

Include your purchase email address, order or receipt reference, payment date and a description of the problem. Please review the refund policy in our Terms of Service for eligibility and the request window. Do not send payment-card numbers, security codes or passwords.

Privacy requests

Email the same address for questions about your information or requests to access, correct or delete it. Tell us which account or information the request concerns and what you would like us to do. Our Privacy Policy explains data handling and the limits of deletion and recovery.